Step 1: Build
We help you build a predictable outbound sales process, fast!
Step 2: Grow and Scale
Your Outbound sales process is up and running! Time to expand the team’s capabilities, improve results, and offload key needs to your SalesLeap partner.
Case Study
Playback Health is an AI software technology company dedicated to transforming the patient and provider experience. Focusing on clinical documentation and communication, Playback’s generative AI tools help address physician burnout, reduce errors, and save valuable time. Playback Health is deeply integrated into EMR and health systems, supercharging patient experience and driving HCAHPS and star ratings up across all departments and specialties.
Playback Health
B2B Software
Healthcare
Before partnering with SalesLeap, Playback Health struggled to scale its sales process due to a lack of outbound lead generation expertise and a CRM that didn’t support its target market. This led to AEs focusing on lead generation instead of closing deals and an insufficient pipeline to meet revenue targets. Playback Health needed external support to develop an effective sales development process and optimize its lead generation strategy.
Coming into the July 2024 event, Playback was just getting their SDR team up and going with Outbound. Their lead SDR, Jake, was able to solidify his Sales Development processes and give him the confidence to go on and hit quota with discovery meetings booked. Playback Health went on to book nearly 300 meetings and secure at least 15 new customers in the following 6 months.
Exceptional Support and Results from SalesLeap
As the CRO of Playback Health, I partnered with SalesLeap to build and optimize our outbound SDR program—and I couldn’t be more impressed with the results. From day one, their team delivered exceptional training for our SDRs, equipping them with the tools and confidence to excel in cold calling and driving conversions. SalesLeap didn’t just stop at training; they went above and beyond by configuring HubSpot for our specific needs and coaching us on effective techniques to gather data within our Ideal Customer Profile (ICP). Their expertise and hands-on approach were invaluable, especially when things didn’t go perfectly. They were always available to troubleshoot, guide, and ensure we were on the right track. What stood out most was their unwavering dedication to our success. SalesLeap delivered outstanding attention and value to our business, acting not just as a vendor but as a true partner. If you’re looking for a team that combines deep expertise with personalized support, I wholeheartedly recommend SalesLeap. They’ve been instrumental in helping us drive meaningful outcomes for our sales efforts.
SalesLeap is a huge help
When it comes to sales support and training, SalesLeap is top tier. Quality information for those just starting in sales, and for those further along in their careers. My experience with the SalesLeap was fantastic. The team was incredibly helpful in guiding me along my sales process, as well as with advice moving forward with my strategy and in my career. SalesLeap’s professionalism and organization greatly stands out, I’d recommend to anyone in sales.
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